Support

General information

  • Warranty and post-warranty repair of the equipment.

  • Attendance of the specialists at the object for malfunction repair and consulting in reasonable cases.

  • Shipment of spare parts in accordance with customers application.

  • Technical support in commissioning.

  • Software upgrading at its modification and improvement.

  • Exploiting personnel training at the site of the enterprise.

  • Customers consulting at the principle of hot line via telephone, e-mail, fax.

  • Remote monitoring of installed equipment via Internet network at users initiative in the case of exploitation problems occur.

  • Shipment as spare parts of obsolete from production equipment.